Fixing QNAP Anti-virus False Alerts
If QNAP is bothering you about a software program that you know is trojan-free, this page provides a tutorial on how to create program exceptions in QNAP virus.
If QNAP is bothering you about a software program that you know is trojan-free, this page provides a tutorial on how to create program exceptions in QNAP virus.
Qnap does not appear to have a pro active method of safelisting or whitelisting a file or application, but rather, after the falsely flagged item has been quarantined, you can go to the quarantined list and select to restore AND whitelist the file. Documentation for Qnap antivirus is sparse but you can learn more at the Qnap antivirus docs page.
Applications
➲ Antivirus
.Quarantine
tab.Exclude List
button (refer to image below). Clicking this button will restore the quarantined file AND add it to the Qnap antivirus whitelist or safelist so it does not quarantine the file when it encounters it next time.