Correcting QNAP Anti virus False Malware Positives
If QNAP is falsely alerting you about a program you know is malware-free, this page contains a tutorial on how to correct a false positive alarm in QNAP anti virus.
If QNAP is falsely alerting you about a program you know is malware-free, this page contains a tutorial on how to correct a false positive alarm in QNAP anti virus.
Qnap does not appear to have a pro active method of safelisting or whitelisting a file or application, but rather, after the falsely flagged item has been quarantined, you can go to the quarantined list and select to restore AND whitelist the file. Documentation for Qnap antivirus is sparse but you can learn more at the Qnap antivirus docs page.
Applications
➲ Antivirus
.Quarantine
tab.Exclude List
button (refer to image below). Clicking this button will restore the quarantined file AND add it to the Qnap antivirus whitelist or safelist so it does not quarantine the file when it encounters it next time.