Correcting MAX SECURE AntiVirus False Virus Alerts
If MAX SECURE is notifyinging you about a program you know is safe, this page provides instructions on how to correct a false malware notification in MAX SECURE anti-virus.
Setting File & Software Exceptions for MAX SECURE AntiVirus to Whitelist File
- Double click on the tray icon for Max Secure anti virus. This will make the software interface visible and possible to work with.
- Click on the
Tools
panel.
- Click on the section with the text
Max Application Whitelist
.
- As one of the images below shows, click on the button with the three dots,
...
. This will open a find-file dialog box.
- Navigate the find-file dialog box until you get to the folder that contains the program or file you wish to whitelist in Max Secure.
- Highlight or select the file or program you wish to whitelist in Max Secure and then click the
OK
button.
- This will close the find-file dialog and take you back to the
Max Application Whitelist
window.
- Click the button with the text
Add
.
- Click the
Apply
button.
1 Max Secure Main Program Window.
1 Max Secure Main Program Window.
2 Max Secure Program Whitelist Tab.
2 Max Secure Program Whitelist Tab.
3 Max Secure File Navigate Dialog Button.
3 Max Secure File Navigate Dialog Button.
4 Max Secure File Navigate Dialog Box Select File To Whitelist.
4 Max Secure File Navigate Dialog Box Select File To Whitelist.
5 Max Secure Add File Program To Whitelist.
5 Max Secure Add File Program To Whitelist.