Correcting SYNOLOGY Antivirus False Positives
If SYNOLOGY is falsely alerting you about a program you know is trojan-free, this page shows you how to direct SYNOLOGY anti virus that a software program doesn't contain a virus.
If SYNOLOGY is falsely alerting you about a program you know is trojan-free, this page shows you how to direct SYNOLOGY anti virus that a software program doesn't contain a virus.
Just like Qnap, Synology does not appear to have a proactive method of creating a file exclusions, but rather, after the falsely flagged item has been quarantined, you can go to the quarantined list and select to restore AND whitelist the file. Documentation for Synology Antivirus Essentials is hard to find but you can learn more at the Synology Antivirus docs page.
☢ Quarantine
.Restore
to restore the file to the original locations. You can check the checkbox to add the falsely quarantined file to the white list to skip scanning the restored file in the future.