Correcting MICROSOFT Anti-virus [Windows 10 Defender] False Trojan Alerts
If you know that a software program is safe, this page provides a tutorial on how to correct a false notification within MICROSOFT antivirus.
How to Create File & Software Exceptions within MICROSOFT Anti Virus Security Software
For Windows 10 users, here are step by step instructions for whitelisting a file or program in Windows Defender. Go here for setting exclusions in Windows Defender (pre Windows 10)
- Press the Windows Start button to make the start menu appear.
- Type the word
windows defender
. You will see the Windows 10 menu display the text Windows Defender settings
. Click that.
- In the Windows 10 Defender Settings dialog box click the text
Virus & threat protection
.
- In the Windows 10 Virus & Threat Protection window click
Virus & threat protection settings
.
- In the Windows 10 Virus & Threat Protection Settings window, scroll down until you see
Add or remove exclusions
. Click on that text.
- In the Windows 10 Exclusions window, click
Add an exclusion
. This will make a dropdown menu appear. Click the File
menu item.
- A find file dialog box will open. Navigate to the location of the file or program you wish to whitelist/safelist. Select the file/program and then press the
Open
button.
1 Microsoft Windows 10 Defender Antivirus Start Button.
1 Microsoft Windows 10 Defender Antivirus Start Button.
2 Microsoft Windows 10 Defender Antivirus Click Windows Defender Settings.
2 Microsoft Windows 10 Defender Antivirus Click Windows Defender Settings.
3 Microsoft Windows 10 Defender Antivirus Virus Threat Protection.
3 Microsoft Windows 10 Defender Antivirus Virus Threat Protection.
4 Microsoft Windows 10 Defender Antivirus Virus Threat Protection Settings.
4 Microsoft Windows 10 Defender Antivirus Virus Threat Protection Settings.
5 Microsoft Windows 10 Defender Antivirus Add Remove Exclusions.
5 Microsoft Windows 10 Defender Antivirus Add Remove Exclusions.
6 Microsoft Windows 10 Defender Antivirus Add Exclusion.
6 Microsoft Windows 10 Defender Antivirus Add Exclusion.
7 Microsoft Windows 10 Defender Antivirus Select Exclusion Click Ok.
7 Microsoft Windows 10 Defender Antivirus Select Exclusion Click Ok.